Welcome to the ILBA brand page on the Steve Biko Clothing Marketplace. By using our platform and purchasing ILBA products, you agree to abide by the following terms and conditions. Please read these terms carefully before proceeding.
1. Acceptance of Terms
By accessing and using the Steve Biko Clothing Marketplace and purchasing ILBA products, you agree to these Terms and Conditions, as well as any updates or changes that may be applied. ILBA and the Steve Biko Clothing Marketplace reserve the right to modify these terms at any time. Continued use of the marketplace constitutes acceptance of such changes.
2. Product Information and Availability
- Product Descriptions: ILBA aims to provide accurate descriptions and images of all products listed on the Steve Biko Clothing Marketplace. However, variations in color and appearance may occur based on screen settings and other factors.
- Availability: Product availability is subject to stock levels and may vary. ILBA reserves the right to limit quantities, refuse orders, or discontinue products without notice.
3. Pricing and Payment
- Pricing: All prices listed on the Steve Biko Clothing Marketplace are in the local currency and include any applicable taxes. Prices are subject to change without notice.
- Payment Methods: We accept various payment methods as outlined on the checkout page. Full payment must be completed before orders are processed.
- Discounts and Promotions: Discounts and promotions may be available from time to time, but they are subject to specific terms and may be revoked or modified at ILBA’s discretion.
4. Order Processing and Shipping
- Order Confirmation: Once an order is placed, you will receive a confirmation email. ILBA reserves the right to refuse or cancel orders if there is an issue with payment, stock availability, or other unforeseen circumstances.
- Shipping: Shipping fees and estimated delivery times are provided at checkout. While we strive to meet these estimates, ILBA is not responsible for delays caused by external factors such as customs or carrier delays.
- Tracking: Tracking information will be provided for all orders once they are shipped.
5. Returns and Exchanges
- Eligibility: ILBA accepts returns and exchanges within 14 days of receipt. Items must be in original, unworn, unwashed condition, with tags attached. Certain items, such as final sale or personalized items, may not be eligible for return.
- Return Process: To initiate a return, please contact our customer service team with your order number and reason for the return. Customers are responsible for return shipping costs unless the item is defective or the return is due to an error on our part.
- Refunds: Refunds will be issued to the original payment method within 10 business days of receiving the returned item, minus any applicable fees.
6. Intellectual Property
All designs, logos, and content on the ILBA brand page and the Steve Biko Clothing Marketplace are the intellectual property of ILBA and/or the Steve Biko Clothing Department. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.
7. Limitation of Liability
ILBA and the Steve Biko Clothing Marketplace shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, services, or website. This includes, but is not limited to, any inaccuracies, delays, errors, or interruptions in service.
8. Privacy and Data Collection
By using our services, you consent to the collection and use of personal information as outlined in our Privacy Policy. We prioritize customer privacy and ensure that data is handled in compliance with applicable regulations.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Country/Region]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Country/Region].
10. Contact Us
For any questions regarding these Terms and Conditions or assistance with your order, please contact ILBA customer service at:
Email: INFO@ILOVEBEINGAFRICAN.COM
Phone:+33 605 918 460
By using the ILBA brand page on the Steve Biko Clothing Marketplace, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
Thank you for supporting ILBA and the Steve Biko Clothing Marketplace.